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About Our Products

1. What will I receive after purchase?
You will receive an instant digital PDF file (no physical item will be shipped).
Each guide includes step-by-step written instructions, detailed measurements, a list of required materials, and visual references to help you complete your crochet project with ease and precision.

2. Is this a video course or tutorial?
No. Our products are not video lessons.
Each purchase includes a written crochet pattern in PDF format.
Some guides include a bonus demo video, showing the making process of one design for visual reference only. This is an extra resource, not a complete course.

3. Do I need previous crochet experience?
Most of our guides are suitable for beginners and intermediate crafters.
Each pattern includes clear abbreviations, explanations of stitches, and easy-to-follow steps.
If you are completely new, we recommend starting with the Beginner’s Crochet Mini Guide.

4. Are the measurements in centimeters or inches?
All measurements are provided in centimeters, with easy conversions so you can adapt them if needed.

5. Can I sell the bags I make using your patterns?
Yes. You are free to sell your handmade creations made using our patterns.
However, redistribution or resale of the digital files themselves is strictly prohibited.


Download and Access

6. How do I download my files after purchase?
Once your payment is confirmed, you’ll instantly receive:

- A download link on the checkout page, and

- An email with your files (check spam/junk if you don’t see it).

7. I didn’t receive my files, what should I do?
No worries. Please check your spam folder first.
If it’s not there, simply email us at info@alessialuxecreations.com — we’ll resend your files right away.

8. Can I download the files again later?
Yes, your files are yours forever. Just save them securely on your device or cloud storage for future access.


Crochet Patterns and Use

9. What materials or yarn should I use?
Each guide lists the recommended yarn weight, hook size, and accessories.
You can customize them freely — different yarns and colors will give each design a unique touch.

10. Are the guides available in other languages?
Currently, all guides are in English, written in standard crochet abbreviations.
We are working to make other languages available in the future.

11. Will I get updates if the product improves?
Yes. Whenever we update or expand a guide, you’ll receive the new version for free via email.


Payment and Support

12. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods supported by our platform.

13. Do you offer refunds?
Since our items are digital downloads, we can’t offer refunds once files are delivered.
However, if there’s any issue or confusion, please reach out — we’ll always do our best to help.

14. How can I contact support?
You can email us anytime at info@alessialuxecreations.com.
We typically respond within 24 hours (Monday to Friday).


Other Common Questions

15. Are the patterns printable?
Yes. All PDF files are printable in high quality, so you can keep them beside you while crocheting.

16. Do the patterns include logos or decorations?
It depends on the product — for example, our Luxury Logo Patterns are sold separately, while bag guides focus on the structure and design of each model. Please check each product page for full details.

17. What’s the difference between the Bag Patterns and the Logo Bundle?

- Bag Patterns → Step-by-step crochet guides to create entire bags.

- Logo Patterns → Decorative logo designs inspired by fashion brands, to add a luxury, high-fashion touch to your creations.

18. Do you offer discounts or bundle deals?
Yes. We regularly offer exclusive bundles and limited-time discount codes, available on our homepage or through our newsletter.
To apply a discount, simply enter the promo code in the “Order Summary” section at checkout.
For example, you can use code XYZT10 to get $10 off the Logo Pattern Bundle (when available).


Need Help?

If you have a question that is not covered here, please feel free to contact us directly.
We are always happy to assist and ensure that your experience with Alessia Luxe Creations is smooth, inspiring, and rewarding.

Instagram: @alessia.luxe.creations
Email: info@alessialuxecreations.com